May 28, 2024 |
06:19 HK

Terms & Conditions

Masterclass

  • Please inform us 48hrs (2 days) before you wish to cancel or rebook. Cancellations within 48hrs will not be refundable. In the case of an emergency please contact us as soon as possible and
    we’ll try to work it out.
 
  • Should you wish to change the date, you will have to purchase another slot. If you wish to offer the class as a gift, we recommend you order a gift voucher
  • For Introduction to watchmaking, the minimum number of participants for the class to take place is 2. If the requirement is not reached, participants will be contacted to arrange another date at no extra cost.
 
  • By making the payment for the class, your slot will be confirmed and it also constitutes your agreement to these terms and conditions. 

Gift Vouchers

  • Choose the voucher value and process to checkout for payment. 
  • A digital voucher will be sent to your email (voucher will include a
    unique coupon code).
 
  • You or someone else can book the matching masterclass online.
 
  • During the checkout process, you will be able to apply the unique coupon code that is found on the voucher.

  • By applying the coupon code during checkout, the total cart amount will be deducted of the coupon amount.

  • Coupon code is valid only once.

Online Payments

  • Prices are in Hong Kong dollars (HKD – HK$) unless otherwise stated.
 
  • We prefer payment via PayPal secure payment systems however customers with no credit card or PayPal account can contact us directly to pay using another method (We accept wire transfer, Payme, Cash, FPS).
 
  • We do not store any payment details on the website or accounts.
 
  • No PayPal account is required for payments. Customers with no PayPal accounts can safely use their credit cards during checkout.
 

My Account

  • During your first purchase on the website, an account will be automatically created for you.

 

  • An email will be sent to the email address provided during checkout, notifying you of your new account. You will be able to access your account from a link. Alternatively you can go to your
    account at this link

 

  • When you log into your account for the first time, you will be required to change your password for security reasons. 

 

  • Please note we do not store your password, and in the even you forget it, you will be required to click “forgot password” to proceed to a new password creation.

 

  • From your account, you are able to edit or add your address and account details, as well as retrieve your masterclass booking details.

 

  • Please note that for security reasons, we recommend customers to create complex passwords. At least 12 characters, at least one of which in capitalised.

 

  • Should you wish to delete your account, please send us an email at info@amplitudehk.com
    and we will proceed to deletion on your behalf. Once your account deletion is confirmed, it is not possible to undo.
Revision: 21-05-2024
Amplitude Logo in Gold
To our valued customers

Please kindly note that our store will be closed this upcoming Saturday (25th May).

We apologize for any inconvenience this may cause.

Thank you for your continued support.

Sincerely,

Amplitude wishes you a

Happy Easter!

As the Easter Holiday approaches, we would like to inform you of the opening hours during this period:

29 Mar (Fri) – 13h to 18h
30 Mar (Sat) – 13h to 18h
31 Mar (Sun) – Closed
1 Apr (Mon) – 13h to 18h
4 Apr (Thurs) – Closed
6 Apr (Saturday) – Closed

We hope that this advance notice helps you plan accordingly.

Wishing you a healthy Easter.