Comprehensive Solutions
Welcome to our Corporate Training, where we blend technical mastery with strategic consulting. Our watchmaking masterclasses offer a unique, on-site experience that boosts team building.
Complemented by our CRM consulting, we provide tailored workshops to enhance after-sales service and client interactions.
Invest in our programs to elevate your workforce and drive business success.
Technical Training
Offer your team a memorable and exclusive experience that stands out from typical corporate events...
CRM Consulting
Specialized workshops for your sales staff on handling watches, asking the right questions, and effectively serving clients...
Technical Training
Offer your team a memorable and exclusive experience that stands out from typical corporate events. We understand the importance of convenience for corporate events. Thatβs why we offer the option to bring our masterclass to your company.Β
We can set up to 10 workbenches on-site, providing all necessary materials and equipment for a seamless and immersive experience right at your workplace.
Value-add
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Team Building
Foster teamwork with a relaxed and creative environment that encourages open communication.
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Skill Development
Gain and solidify expertise by learning from seasoned professionals with long and renowned industry experience.
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Stress Relief
Engage in a hands-on, meditative activity that promotes mindfulness and relaxation.
What to expect
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Introduction to Watchmaking
Learn everything about how a mechanical watch works in every intricate details.
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Hands-On Workshop
Assemble a mechanical watch movement, from the plate to the hands, with the guidance of our expert watchmakers.
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Problem-Solving
Learn techniques for diagnosing issues and offering appropriate solutions to enhance client satisfaction.
The Benefits
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Unique Experience
A distinctive activity setting your organization apart and boosting employees’ satisfaction.
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Improved Customer Service
Enhancing employees’ appreciation of craftsmanship does improves their communication and boosts customer satisfaction.
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Brand Image and Prestige
Associating with watchmaking boost your brand image, by showcasing a commitment to quality and excellence.
CRM Consulting
With a distinguished career spanning over two decades in the luxury watch industry in Shanghai and Hong Kong, our founder brings unparalleled expertise in customer service excellence.
Specialized workshops for your sales staff on handling watches, asking the right questions, and effectively scanning clients to either sell a watch or offer a service.
Value-add
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Watch Handling
Training on the proper handling and presentation of watches to ensure they are showcased in the best possible light.
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Client Interaction
Techniques for engaging with clients, understanding their needs, and building lasting relationships.
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Service Excellence
Best practices for providing exceptional after-sales service, including follow-up and maintaining client satisfaction.
What to expect
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Best Practices
Discover best practices for providing exceptional after-sales service, including effective follow-up and maintaining client satisfaction.
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Effective Communication
Develop skills for engaging with clients, understanding their needs, and building lasting relationships.
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Role-Playing Scenarios
Participate in role-playing exercises that simulate real-life scenarios, to practice and refine your skills in a supportive environment.
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Feedback and Coaching
Receive constructive feedback and coaching from our experts to help you improve and excel.
The Benefits
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Initial Consultation
We begin the event with a detailed consultation geared towards understanding your specific needs and challenges.
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Customized Solutions
Based on our findings, we develop tailored solutions that address your unique requirements.
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Implementation Support
We provide hands-on support during the implementation phase to ensure a smooth transition.
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Ongoing Evaluation
We continuously monitor progress and make adjustments as needed to ensure sustained success.
